Howard Smith Named Executive Director of the Center for Industry Self-Regulation

McLean, VA – December 11, 2024 – Eric D. Reicin, CEO of BBB National Programs today announced that Howard Smith has been named Executive Director of BBB National Programs’ 501(c)(3) Charitable Foundation, the Center for Industry Self-Regulation (CISR) and Vice President, BBB National Programs. 

In his newly elevated role, Smith will lead efforts to develop, incubate, and implement industry self-regulation programs across various industries, spearhead academic research on emerging challenges, develop a series of modules on industry self-regulation for law, business, and public policy schools, and raise public awareness about the benefits of industry self-regulation. 

Smith has been with BBB National Programs since 2019, where he most recently served as Deputy Director of the Direct Selling Self-Regulatory Council (DSSRC) and led RMAI Services, an industry self-regulation program with the Receivables Management Association International. He has also played a role in resolving complex advertising disputes through BBB National Programs' National Advertising Division (NAD). Before joining BBB National Programs, Smith was a law firm partner, specializing in complex matters including false advertising, intellectual property, and bankruptcy matters. 

"We are pleased to welcome Howard Smith to our leadership team,” said Reicin. “Howard’s extensive knowledge of industry self-regulation and his demonstrated leadership within our organization make him an outstanding choice for this position." 

“I am thrilled about the opportunity to continue to help build and grow the Center for Industry Self-Regulation,” said Smith. “I am eager to lead the research and development of new independent self-regulatory programs and to advance the work already underway in our CISR Self-Regulation Incubator.”